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Privacy Policy

  • 1 Personal Data Administrator

The controller of personal data processed on the website is Senservices Magdalena Sen, with registered office at Jelnica 66, 21-560 Międzyrzec Podlaski, NIP: 5372349115, REGON: [no data provided], e-mail address for contact in matters related to personal data: senbiuro@gmail.com. In the event of appointment of a Data Protection Officer, contact details of the DPO are available upon request or further in this privacy policy.

  • 2 Scope and purpose of personal data processing
  1. As part of your use of our website, we may process various personal data about you, including your name, e-mail address, telephone number, IP address, technical device data and other information you provide voluntarily, such as in contact forms, comments or when placing orders.
  2. Personal data is used for specific purposes, such as:
    1. enabling contact with the user,
    2. implementation of orders and services,
    3. conducting marketing communications (including sending newsletters),
    4. analysis of site visit statistics
    5. to ensure the security and proper functioning of the service,
  3. The legal basis for the processing of your personal data is your consent (Article 6(1)(a) RODO), the performance of a contract or taking action at your request prior to entering into a contract (Article 6(1)(b) RODO), as well as the controller's legitimate interest (Article 6(1)(f) RODO), e.g. for direct marketing, fraud prevention or analysis.

 

  • 3 Information on data recipients
  1. Personal data may be shared with trusted partners and third parties only to the extent necessary to fulfil the previously indicated processing purposes. This applies in particular to companies and institutions that support the controller in its day-to-day operations, such as:
    1. hosting and server service providers,
    2. companies operating mailing systems and newsletters,
    3. electronic payment operators,
    4. courier and postal companies,
    5. accounting offices and law firms,
    6. providers of analytical and marketing tools (e.g. Google, Meta),
    7. IT and security service providers,
    8. other entities processing data on behalf of the controller on the basis of contracts concluded for the entrustment of data processing
  • 4 Data retention period
  1. Your personal data will be kept for no longer than is necessary for the purposes for which it was collected or for the period required by law. Data processed on the basis of consent will be stored until it is withdrawn, with the withdrawal of consent not affecting the lawfulness of the processing carried out before its withdrawal.
  2. Data processed for the purpose of fulfilling a contract (e.g. purchase of services or products) will be stored for the duration of that contract and for the time necessary to settle it, to document the fulfilment of tax and accounting obligations, as well as until the expiry of the limitation period for possible civil law claims - which is usually up to six years after the end of the cooperation.
  3. Data processed on the basis of a legitimate interest of the controller (e.g. for analytical, statistical, security or self-marketing purposes) will be stored until an objection is successfully lodged or this interest expires.
  4. When the processing of the data is no longer necessary for the purposes for which it was collected, and after withdrawal of consent, termination of a contract or termination of a legal obligation, the data shall be permanently deleted or subjected to an anonymisation process that makes it impossible to identify the data subject.
  • 5 Users' rights
  1. Every person whose personal data is processed has rights under the RODO. You have the right of access to your data, rectification, erasure („right to be forgotten”), restriction of processing, as well as the right to data portability to another controller. You also have the right to object to the processing of your data on the basis of the legitimate interest of the controller, including profiling. In the case of processing on the basis of consent - you have the right to withdraw it at any time, which does not affect the compatibility of the processing before the withdrawal. To exercise the above rights, please contact the controller via the contact details indicated at the beginning of this policy. User requests will be dealt with promptly, no later than 30 days.

 

  • 6 Automated decisions and profiling
  1. The website may use technologies that enable automated data processing for analytical and marketing purposes, such as Google Analytics, Facebook Pixel and Google Tag Manager. These collect information about user behaviour on the website (e.g. pages visited, time spent on the website, clicks) and may be used to create user profiles, which are then used to tailor advertising or analyse the effectiveness of marketing activities.
  2. Although these activities may constitute so-called profiling, they do not lead to decisions that produce legal effects on you or otherwise materially affect you within the meaning of Article 22 RODO.
  3. The user has the right to object to such activities and to opt out of data collection by the above-mentioned tools - e.g. by configuring the privacy settings of the browser accordingly, using tracking-blocking tools (e.g. browser add-ons), and through the cookie consent management panel available on the website.

 

  • 7 Information on the possibility of lodging a complaint
  1. Any person whose personal data is processed has the right to lodge a complaint with a supervisory authority if they consider that the processing of their data violates the provisions of the RODO.
  2. In Poland, the supervisory authority responsible for such matters is President of the Office for the Protection of Personal Data (UODO), with its registered office at ul. Stawki 2, 00-193 Warsaw. Detailed information on the complaint procedure and forms are available on the DPA website: https://uodo.gov.pl.

 

  • 8 Transfer of data outside the EEA
  1. In connection with the use of tools such as Google Analytics, Google Tag Manager or Facebook Pixel, user data may be transferred to third countries, in particular to the United States, where the providers of these services are based.
  2. The transfer of data outside the European Economic Area shall be carried out in accordance with the applicable data protection legislation, in particular on the basis of standard contractual clauses approved by the European Commission or other legal mechanisms ensuring an adequate level of protection.
  3. The Administrator is committed to ensuring that the providers of these services guarantee a high level of security and comply with the rules under the RODO.
  4. You have the right to obtain further information about the transfer of data outside the EEA, including a copy of the security measures in place, by contacting the data controller.
  • 9 Information on cookies
  1. The website uses cookies.
  2. Cookies (so-called „cookies”) are IT data, in particular text files, which are stored in the Service User's terminal equipment and are intended for use on the Website. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number.
  3. The entity placing cookies on the Service User's terminal equipment and accessing them is the Service Operator.
  4. Cookies are used for the following purposes:
    1. maintaining a session of the Website user (after logging in), thanks to which the user does not have to re-enter his/her login and password on each subpage of the Website;
    2. to achieve the objectives set out above under „Essential marketing techniques”;
  5. The Website uses two main types of cookies: „session” (session cookies) and „permanent” (persistent cookies). „Session” cookies are temporary files that are stored on the User's terminal equipment until they log off, leave the website or switch off the software (web browser). „Persistent” cookies are stored on the User's terminal equipment for the time specified in the parameters of the cookies or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows cookies to be stored on the User's terminal device by default. Users of the Website may change their settings in this respect. The Internet browser makes it possible to delete cookies. It is also possible to automatically block cookies For details, please refer to the help or documentation of your Internet browser.
  7. Restrictions on the use of cookies may affect some of the functionality available on the Website.
  8. Cookies placed in the Service User's terminal equipment may also be used by entities cooperating with the Service Operator, in particular companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).
  • 10 Cookie management - how to give and withdraw consent in practice?
  1. If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies that are essential for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may make it impossible, to use the websites
  2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:

Mobile devices: